Forging a Safe and Reliable Legacy:
Our Regulated Utility: Growth, Safety, Reliability and Customer Service
Washington Gas stands at the center of our business—the foundation of our past and the keystone of our future. In FY 2017, we made giant strides in improving customer service and continued to build upon a natural gas delivery network that is, first and foremost, safe and reliable. We connected more than 12,400 new customers to our system and maintained our reliability at a remarkably high 99.7 percent through continued investment in upgrading our pipe infrastructure.